BOS delivers SLA based, shared pool, dedicated resource or on-demand Application Support options. Our proven ticket management system, along with a combination of global services provides you with a cost effective means of supporting your application anytime after your go-live date. Our strong competency in all areas of SAP combined with a robust support methodology and in-house tools accelerates the support transition process.
Why engage with Blue Ocean Systems:
- Cut down implementation and support costs
- Speed up delivery cycle times by adding development capabilities around the clock
- Help you take right technology decisions
- Provide flexibility to fit your requirements
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Multiple models of engagements
- Resource Augmentation, Time and Material, Fixed Ticket packages, AdHoc Implementation Support and development support
- Scale up Scale down quickly
- Provide committed year over year cost savings
- We have deep expertise in SAP, existing international clients in Europe and USA and SE Asia
- Experience of running large engagements globally
Application Support Offerings:
- Functional and technical production support
- Dedicated 24/7 SAP support
- 24x7 monitoring services
- Hosting & help desk services
- Flexible approach: SLA based, shared pools, dedicated resources, on-demand
- Flexible global delivery: onsite/offsite/offshore
- Support for enhancement projects and production environments
- Competency across all SAP competencies
Application Support – You benefit from our productivity gains – example
- Shrinking IT budgets, growing responsibilities and the need to manage technology obsolescence are big issues for the CIO in every business.
- The availability of specialized resources is another issue facing clients.
- Blue Ocean Systems offers customized support services that can be consumed on demand.
- We provide flexible support Contracts , high level Service Level Agreements, competent friendly staff supported by off shore and on shore support models .
