Application Support & Technical Upgrades

BOS delivers SLA based, shared pool, dedicated resource or on-demand Application Support options. Our proven ticket management system, along with a combination of global services provides you with a cost effective means of supporting your application anytime after your go-live date. Our strong competency in all areas of SAP combined with a robust support methodology and in-house tools accelerates the support transition process.

    Why engage with Blue Ocean Systems:
  • Cut down implementation and support costs
  • Speed up delivery cycle times by adding development capabilities around the clock
  • Help you take right technology decisions
  • Provide flexibility to fit your requirements
    • Multiple models of engagements
      • Resource Augmentation, Time and Material, Fixed Ticket packages, AdHoc Implementation Support and development support
    • Scale up Scale down quickly
  • Provide committed year over year cost savings
  • We have deep expertise in SAP, existing international clients in Europe and USA and SE Asia
  • Experience of running large engagements globally

    Application Support Offerings:
  • Functional and technical production support
  • Dedicated 24/7 SAP support
  • 24x7 monitoring services
  • Hosting & help desk services
  • Flexible approach: SLA based, shared pools, dedicated resources, on-demand
  • Flexible global delivery: onsite/offsite/offshore
  • Support for enhancement projects and production environments
  • Competency across all SAP competencies

Application Support – You benefit from our productivity gains – example

  • Shrinking IT budgets, growing responsibilities and the need to manage technology obsolescence are big issues for the CIO in every business.
  • The availability of specialized resources is another issue facing clients.
  • Blue Ocean Systems offers customized support services that can be consumed on demand.
  • We provide flexible support Contracts , high level Service Level Agreements, competent friendly staff supported by off shore and on shore support models .