SAP Customer Relationship Management

Acquiring, servicing and building a relationship with prospects, new and existing customers are critical for sustainable growth. Customers would now like to reach you around the clock across multiple channels of engagement. As a business, it is important that we track and respond to their queries and more importantly, have a historic view of our interactions with them. SAP CRM looks at every aspect of managing your interactions across the lifecycle of the engagement with customers.

SAP CRM can be integrated with your existing SAP ERP solution or can be deployed as an individual module. Blue Ocean Systems has developed a Rapid Deployment Solution for CRM that accelerates the speed and reduces the investment required to deploy the CRM solution.